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I just desired to say “thanks” for our pleasurable working experience with American Airways on our the latest Las Vegas vacation! Anything went effortlessly and on time.

Definitely the worst traveling practical experience I've at any time experienced on the domestic flight! Late stry for no clear motive and took forty mins to have to terminal. Then An additional 40 for getting bags. Horrible.

I am unhappy to say I am let down in American Airline’s dealing with of the issue. We under no circumstances gained our bags until late within the working day on March 13th. To incorporate insult to injury we were charged $25 per bag by American Airlines for our return flight property Regardless that we didn’t pay to check our bags on the way in which on the Virgin Islands.

I even attempted contacting on the telephone and obtained nowhere; all I could hear is usually a recurrent information and Once i request to talk to consumer relations, I'd personally get cling up on.

My American Close friend acquired tickets on my behalf but I have gained no facts from you. I haven’t received any “selection” from you — how am I suppose to select up my ticket at Narita airport?

On Dec. 5th my wife, Tamar and buddies Keith and Janet Burd And that i were being coming back from a seven day cruise on Movie star Cruise Traces. We were scheduled to return from Miami to Louisville, KY by way of Charlotte on American flight 2448 at one:00 P.M.The flight was delayed and we were prone to missing our connecting flight out of Charlotte. The ticket agent confident us that we might have a lot of time to create the relationship in Charlotte. Nicely, the flight bought later on and afterwards as well as ticket agent then advised us that we would have to make any connecting flight modifications in Charlotte. Once the aircraft last but not least arrived and all passengers boarded, there was One more delay because of mechanical troubles. Then, the flight was cancelled and we have been instructed to return towards the gate where by an agent would rebook us. Okay so…..one hundred fifty passengers with a single agent !

I desired to take a second to phone out the wonderful purchaser service Connie Sanders inside your Dallas Workplace gave my spouse And that i in a very nerve-racking condition. Connie went above and outside of to make sure we were being taken care of and her amount of consideration to fixing our trouble loaded day was remarkable, she solitary handedly restored my faith in your Group and he or she deserves congratulations with the work that she does.

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my flight 5151 away from savannah to charlotte 405pm was delayed for 4 1/two hours that has a flat tire no tire for the savannah airport to repair it so we had to anticipate the next fight from charlotte to provide the tire to us then we had to wait once more for one more flight to convey the Software to maintenance the tire . we had been explained to to make our on reservation For brand new tickets and yet when we identified as in there was no information and facts of the hold off my frustration stage is overwhelmed, laura a AA staff made an effort to help and acquired very aggravation for the reason that she experienced a tough time placing me and my family members together I had been instructed to possess a seat and he or she would attempt later soon after helping other purchaser at that point I felt like I didn't subject following sensation that I wasn't crucial I request 2 food ticket so we could take in simply because if flight wasn't delayed I would've be property for evening meal at 7pm in Cleveland ohio I have not taken this airline ahead of make sure you ensure it is proper and switch 2 spherical excursion ticket

On Oct twentieth of the yr I had the regrettable opportunity to fly American Airways from Myrtle Beach to Jackson with the ultimate leg staying from Washington the Jackson. This was an 8 pm flight (AA3879) which must have been a silent and fairly enjoyable flight At the moment of night time but was turned into pure distress by a rude and unhelpful attendant. I didn’t get her identify due to the fact her tag was turned backward but since she was the only real attendant on the plane her identity shouldn’t be also difficult to type out. As I publish this I know the futility of my grievance since I will appear off sounding similar to a disgruntled passenger who exaggerates a story to generate a point. Be that as it might, I'll show you what transpired realizing which the fellow sitting down beside me as well as girls across the aisle can ensure what I say. The two females throughout the aisle function with me and as we deplaned made the comment that “she surely had it in for you”. I regulate a Specific investigations device for an insurance provider. We experienced gone to Myrtle Beach front for the seminar and needed to come back as a result of Washington. Our flight was not total but was likely 80 to 85 % of ability. I had the aisle seat of 10C. My seatmate was a nice young person that I would explain as durable. He was close to five foot 9 inches and weighed 350# or so. He did all he could to confine himself to his space authorized but some things just don’t get the job done. The middle armrest don't just would not come down but couldn't even be seen since it was halfway of his ideal shoulder. While I am not significant, I'd to sit at an uncomfortable angle to fit during the seat since his ideal facet would've been at the rear of my remaining shoulder if I made an effort to sit Commonly from the seat. My system was to be certain the aircraft had boarded In order not for getting somebody else’s seat and then transfer to a far more cozy seat. I'd my eye about the window seat two rows up which was an exit row. A smallish lady sat while in the aisle seat and we would have all been comfy. Here is the place matters fall apart. As I was awaiting the doorways to close I was on the lookout up the aisle browse this site and observed the attendant go in excess of to Stacy Pickering, our state auditor who I took place to learn, and say a thing to him and movement to an empty row several rows driving him. He thanked her and bought up to move towards the seat the attendant pointed him to. I listened to the doorways close and a few minutes later the attendant walked for the again and I asked In the event the aircraft was completely boarded.

after a delayed flight out of Detroit since there wasn’t a running PA technique( which we ended up instructed was FAA mandatory). We reloaded on the exact same plane and flew to Dallas about 2 several hours afterwards. ( the flight attendants had to wander the ailes to speak). our flight was to leave at 600am. we lastly remaining at 1145am. Upon arriving in Dallas we had been rushed to our next gate for Denver. On arriving in Denver late afternoon, we had no luggage. We were being advised it would be on one of the next three flights from Dallas.

Dear Customer Service, On September twenty five my twelve 12 months previous son, Aaron Silvers was booked on American Airlines flight 1358 flight at 3:10PM from Chicago O’hare in path to La LAX airport. He was escorted by a pal with the family, Lori Cooper, for the airport and thru security to your gate. For the charge of $a hundred and fifty that I Earlier paid out, your airline confident me that my son would be Protected and taken care of extremely perfectly. The flight was announced delayed once they arrived towards the gate. Our family Mate, Lori named into her office to inform them that she was managing late. The 2 of these acquired some lunch and waited. The flight was on account of depart at four:15PM, so it wasn’t so inconvenient. They fulfilled again within the gate to board and also the attendant informed them that the flight was delayed One more fifty percent an hour as a result of depart at 4:45PM.

Once in a while you find somebody who really do The task they are compensated to accomplish. I not only found one , I found many at American Airlines .When touring 01/twenty five/16 from St. Louis Mo. to Ft Lauderdale I left my black canvas Ralph Lauren polo keep on within the gate, I was not authorized from the plane to retrieve it since the door was closed and also the jetway eradicated.

The worst knowledge in my life.Initial flight was delayed for three hrs because the flight attendants didn’t display up. Then we must operate to catch our following flight.When we get over the airplane they tell us We've no pilots and weren't allowed to get from the plane.

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